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Questions about a fragrance, your order or a gift? We are happy to help — send us a message and we will get back to you as soon as possible.
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FAQs
Frequently Asked Questions
Quick answers about ordering, delivery and choosing your perfume.
Do you offer Cash on Delivery in Pakistan?
Yes. Choose Cash on Delivery at checkout and pay in cash when your perfume arrives at your door, anywhere in Pakistan.
How long does delivery take?
We deliver across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar. Orders usually arrive in 2–4 working days. Delivery is free on orders over ₨ 5,000.
How long do KScents perfumes last?
Every KScents fragrance is an Eau de Parfum, a higher concentration made for long wear. How long a scent lasts depends on your skin and the weather — for the best result, spray on moisturised pulse points (wrists, neck, behind the ears) and do not rub.
Which KScents perfume should I choose?
For a rich, long-lasting oud choose Majestic Oud; for a warm vanilla-rose signature choose Signature Scent; for a soft floral perfume for women choose Floral Dusk; for a fresh summer perfume for men choose Ocean Valley; for a bold evening scent choose Venture Noir. Still unsure? Message us and we will recommend one for you.
What if there is a problem with my order?
Contact us with your order number and we will make it right as quickly as possible.
Can I order on WhatsApp?
Yes — message us on WhatsApp and our team will help you choose a fragrance and place your order.